Question 1

What is Cargonautic?

Accepted Answer

Cargonautic is a freight forwarding software platform for NVOCCs and independent forwarders. It includes quotes, bookings, shipment tracking, documents, and invoices with a white-labeled customer portal on your own domain.

Question 2

How much does Cargonautic cost?

Accepted Answer

Cargonautic has four plans. Free includes basic quotes and shipments with a branded portal. Starter is $99/mo with custom domain and container tracking. Pro is $299/mo with QuickBooks sync and AI document extraction. Business is $599/mo with dedicated onboarding and SLA. Annual billing saves about 16%.

Question 3

Can my customers see their shipments online?

Accepted Answer

Yes. Each forwarder gets a white-labeled customer portal on their own domain. Customers can search rates, request quotes, track shipments, download documents, and pay invoices without calling you.

Question 4

Does Cargonautic support custom branding?

Accepted Answer

Yes. You can upload your logo, set your brand colors, use a custom domain with SSL, and customize terminology. Your customers never see Cargonautic. They see your brand.

Question 5

Is there a free trial?

Accepted Answer

Yes. The Free plan is free forever with 10 shipments per month. Paid plans start at $99/mo. No credit card required to sign up.

Question 6

Does Cargonautic integrate with QuickBooks?

Accepted Answer

Yes. The Pro plan includes QuickBooks Online sync for invoices, payments, and financial data. The Pro plan also includes AI document extraction and multi-currency invoicing.

Question 7

Can I track containers with Cargonautic?

Accepted Answer

Yes. The Starter plan includes container tracking for up to 50 containers via Terminal49 integration. Pro and Business plans support unlimited container tracking.

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